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Refunds and Returns
We typically do not offer refunds or returns, all sales are final.
Damaged in Transit
If you receive a damaged item, please reach out to the mail courier first before reaching out to us.
USPS provides insurance on some shipping options automatically, if you have questions please reach out to
we can help ensure your package is insured correctly.
If you are buying a larger piece of art these will include insurance for the price paid.
If there is no insurance purchased we are not liable for lost or damaged packages.
Exchanging Shirts due to sizing
If you order an incorrect shirt size and need a different one please reach out to
We will see if we have your size in stock or if we are able to make one for you. Any return for incorrect sizing you will need to send back to us first before we can send you your new size. To be eligible the shirt needs to be unworn and have any tags still intact. It cannot have any odor, stains, marks etc. You will need to pay for return shipping to us. Once we receive the item we can ship out the exchanged size.
This must be done within 14 days or receiving your order.
Questions?
Reach us at support@valatheartist.com